FAQ’s
Factory-Direct Building Materials. Built on Trust.
Frequently Asked Questions
At Build Pro, we know you have questions about products, ordering, and working with us. Here are clear answers to help you move forward with confidence.
We specialize in supplying in-stock building materials, including flooring, doors, and related products. Our catalog is expanding as we continue to grow into additional building materials.
Our customers include contractors, builders, property managers, and remodelers who need reliable products delivered quickly. We’re not a retail store—you won’t find walk-in shopping—but we are a trusted supply partner for your projects.
It’s simple:
Browse our product categories.
Select the items you’re interested in.
Submit a quote request online.
Our team will review your request and provide a detailed quote quickly.
No. Build Pro is focused on serving contractors, builders, and other trade professionals. If you’re a homeowner, we encourage you to work with your contractor to request Build Pro products.
Because we stock our products, lead times are shorter than many competitors. Exact timelines depend on your order and delivery location, but our goal is to keep your projects moving without costly delays.
Yes. Samples are available for many of our flooring and door products. Request samples through our contact form or when submitting your quote request.
We primarily serve contractors and builders in our region, but delivery options may vary depending on location. Contact us to confirm delivery availability for your project.
We manufacture top-quality products and only supply materials that meet strict quality standards. Every item we provide is designed to be durable, reliable, and built to last—so you can focus on the project, not the performance of your materials.
Our team is here to guide you. We’ll provide expert recommendations based on your project requirements, budget, and timeline—so you can make decisions with confidence.
Yes. We’re expanding opportunities for contractors and entrepreneurs who want to offer Build Pro products in new markets. Visit our Franchise Opportunities page to learn more.
Build Pro offers a warranty that provides coverage for eligible products. It outlines what is covered, what isn’t, and how to request support if an issue arises. For full details and specific terms, please review our warranty document using this link.